We understand that sometimes you may need to return an item. That is why we offer a 30-day 100% satisfaction guarantee. If you are not satisfied with your purchase, you may return unworn merchandise with all tags attached within 30 days for a refund*.
In the unlikely event you receive damaged or an incorrect item, simply contact our customer service department at 770.425.7957 and request a pre-paid label and exchange. Our mistake will cost you nothing.
Returns must be received within 30 days of the shipping date along with a copy of the enclosed packing list in order to qualify for a refund. Please allow 7 business days for returns processing.
2732 Summers St
Kennesaw, GA 30144
*Important Notes about Returns & Return Shipping Information:
We recommend using USPS Postal for your most cost worthy return shipping fees; customer is responsible for all return shipping charges. Any return of 5 items or more will incur a restocking fee of 20% (as allowable by Amazon).
Any order shipped via "Free Economy Shipping" will have a deduction of $1.99 per item reduced from the order total.
• Panties/Crotched Underwear - Under Georgia State Hygiene Laws, intimate garments containing a crotch are not returnable. ALL SALES are FINAL. Any returns accepted will incur a 20% restocking fee, as these items are not resellable.
• Late Returns - If more than 45 days have passed since your package shipped and you would like to return the items, 20% restocking fee will apply.
• We suggest you do not wear perfume, make-up, or deodorant when trying on your purchase. These may leave marks or scents, which may make the item non-returnable.
• We reserve the right to refuse returns on items that may not meet hygiene and health regulations, may contain stains, or odors form perfumes or deodorants or in many cases, smoke.
Copyright 2006-2014 C&R Marketing and Distribution, LLC
2732 Summers St Kennesaw GA 30144 | 770.425.7957 M-F 9-3 EST