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Click Here for Printable Exchanges/Returns

Our Exchange/Return Policy:
We understand that sometimes you may need to return or exchange an item. That’s why we offer a 30-day* 100% satisfaction guarantee. If you are not satisfied with your purchase, you may return unworn merchandise with all tags attached within 30 days for an exchange or refund. Any credits or charges will be issued to the credit card used for the purchase unless you instruct us otherwise. Please allow us 10-14 business days to receive and process your return.

In the unlikely event you receive damaged or incorrect items, simply contact our customer service department and request a pre-paid return label. Upon receipt of the label, return the item(s) along with a note of explanation. Our mistake will cost you nothing. (866.515.1257)

*We cannot accept returns of certain items, including:

  • Any item that is worn or laundered.
  • All Underwear are final sale according to state law.
  • We suggest you do not wear perfume or deodorant when trying on your purchase. These can leave marks or scents, which may make the item non-returnable.

We will only issue partial refunds for the return of certain items including:

  • If more than 30 days have passed since your package shipped and you would like a refund of your items, we reserve the right to accept or refuse them. If accepted, a $10 or 20% re-stocking fee (whichever is greater) will be deducted from your refund.
  • Any order returned in whole or in part that included free shipping (and falls under the free shipping purchase minimum) will have a standard shipping charge deducted from the refund, this includes items sold as “FREE SHIPPING”.
  • Any RETURN of 5 items or more will incur a restocking fee of 20% as well as the normal applicable shipping fees.
  • Any return qualifying for a discount that after exchange/ refund does not qualify for said discount, the difference will be deducted.

Returns must be received within 30 days of the shipment date along with the enclosed return form. Address your package to:


     Attn: Exchange/Returns Dept. (Choose One Please)
     C & R Marketing & Dist.
     2718 Summers St
     Kennesaw, GA 30144

 

 

 

 

 

 
  C&R Marketing  |  2718 Summers St | Kennesaw, GA 301444 |  Phone 866.515.1257




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